Privacy Policy

Flood Water Mould Restoration collects contact and job information that you provide when you call, email or make an online booking. This information is used to respond to enquiries, assess restoration work, arrange attendance, issue documents and communicate with insurers or property representatives where authorised.

Information handling

Reasonable steps are taken to protect personal information from misuse, loss or unauthorised access. Information is retained only as needed for service delivery, legal obligations and business records. Third-party booking or analytics services may process information under their own privacy terms.

Your choices

You may request access to or correction of personal information held about you by emailing fwmrestoration@gmail.com. You may also ask how information was used in relation to a restoration enquiry.